• Rajarhat, New Town, Kolkata
  • +91-9163372000

COMPLAINTS AND GRIEVANCES

Mr. Vivek Poddar

Executive Director

The Grievance Committee is charged with preliminary evaluation and assessment of whether complaints should be dismissed or scheduled for hearing. The Grievance Committee does not hold hearings or make decisions regarding ethical violations. Rather, the Grievance Committee conducts a review of the complaint and makes such investigation as deemed necessary to determine whether the complaint could be construed as a Code violation if the complaint is taken as true on its face. If so, the Grievance Committee will refer it to the Professional Standards Committee for hearing. Dismissal of a complaint by the Grievance Committee may be appealed to the Board of Directors within a time-frame specified by the association’s bylaws. Only materials considered by the Grievance Committee can be reviewed by the Directors with the appeal. The parties do not have the right to appear before the Board of Directors. The Directors may affirm the Grievance Committee’s dismissal or may refer the matter for hearing.

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